Had 2 trucks worked on there. 1 transmission r&r took several times to get right. And 1 took in for thought transmission issues but infact the transfer case had hole in it. Had to take the truck back 3 times for issues. FInally did the last of the work myself. These where trucks for a nonprofit animal rescue. They price gouged and put stop leak in the radiator of the first truck also. It was taking in for transmission issues. This was over a year ago and never received a call from the owner. They got there money and that's all that matters. Don't waste your money and time by going there!

Hello Kirstin. I am sorry to hear you had a less than amazing experience with us but I cannot find any record of you in our system. I am wondering if you can help me get this resolved by providing for me the name the work was done under or the vehicle vin so I may research this. It is important to all of us here to do the best job we can and provide superior customer service. Please call us at the shop with this information at your earliest convenience so we may make things right. 360-264-6563 Valley Auto & T90 Diesel Repair
1 Valley Auto & T90 Diesel 9/21/2018

My truck works much better now that the transmission fluid was changed. Thank you for doing a nice job and being so efficient.

5 Valley Auto & T90 Diesel 9/20/2018

very friendly and great service

5 Valley Auto & T90 Diesel 8/31/2018

Very good people they will take care of you and very nice place to go

5 Valley Auto & T90 Diesel 8/17/2018

Great service and Julie is the best!!

5 Valley Auto & T90 Diesel 8/2/2018

They used to be a good place to take your car with excellent service but now that the owners aren't in the shop it is terrible. My mom completely trusted them before and felt they were honest with her until last week. We took her car in to get the A/C fixed. It took them a week to figure out the problem and fix it except it wasn't fixed after over $400. Didn't know that til the car was taken on a vacation out of state where it was really needed. Told them about it and now they think something else is wrong and expect us to pay for that fix too. My mom says they used to gaurentee their work. I guess they don't anymore Last summer we took them out car because the alternator went out. It also went out again on the road trip had to Ave it fixed in Nevada so we could get home. I told them about this too. The receptionist admitted that records weren't kept very well and that they disnt have a record of the fix on our car last summer so we were out if luck and $600 for that too. She refused to do anything about it. My mom felt t like they were calling her a liar about the alternator. She has been going there practically since they opened their doors. Now we have paid over $1000 dollars to replace a practically new alternator that should have been under warranty except they don't keep good records and an A/C that doesn't work and is worse than before that they think we will continue to give them more money to fix. Mom s so heart broken, disappointed at the way they treated her and pretty angry. We won't be going there again.

Hello Lauren, thank you for taking the time to share feedback on our business. If a guest leaves and never shares what they experienced we have no chance of making it right or getting better at what we do. I am very sorry to hear you and your mom had anything less than an amazing experience with us. We strive to make sure every one of our guests does and yet sometime we do fall short. Please call me on my direct number (253) 271-4336 at your earliest convenience so we may talk about this and I can find a way to get you and your mom taken care of. Again I am truly sorry and thank you for taking the time to share. Jude Larson Valley Auto & T90 Diesel Repair
1 Valley Auto & T90 Diesel 7/18/2018

Absolute crooks who will charge you way more AFTER they do the work. And charge you for thing you know do not need to be done because you already did it! I would suggest never setting foot in this place. Or be prepared to get fed a line of you needed this and that. This is why I never go to shops except I don't have the equipment to charge an A/C system. $450 later could have bought it. Lol STAY AWAY

Hello Josh, I am sorry that your experience with us was not a good one. If you would be willing, please call me on my direct number (253) 271-4336 so we can talk and I can find a way to make things right for you. We work hard to make sure everyone has great service from us and sometimes we can fall short of that. I know it feels to you like we are crooks but I can assure you we are not. We are all friends and neighbors here in Tenino who do our best and still fall short sometimes. Again I am sorry you had a bad experience and I thank you for taking the time to give us feedback. I hope to talk to you soon. Jude Larson Valley Auto & T90 Diesel Repair
1 Valley Auto & T90 Diesel 7/12/2018

Awesome place great service,Fair prices and always willing to go the extra mile.

5 Valley Auto & T90 Diesel 7/4/2018

Extremely friendly and passionate staff, well worth the drive out there.

5 Valley Auto & T90 Diesel 6/30/2018

Good job I appreciate your support

5 Valley Auto & T90 Diesel 6/9/2018
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